WhatsApp us now to get your Trade-in discount offer!
Trade-in to the Latest Dyson Technology
Save more, for a cause
Trade-in your current Dyson vacuum or purifier for a 20% off (suggested retail price) voucher.
The programme is only open to below product category – vacuum cleaners, electric fans (excluding portable fans) and purifiers and lighting.
3 simples steps to upgrade to the latest technology
- Step 1: Register through WhatsAppContact Dyson HK Official WhatsApp account and send the prompt "Trade-in". Choose your trade-in categories and confirm your will to participate. Our customer service will disperse the corresponding digital voucher to you.
- Step 2: Order your Dyson machineShop at Dyson.hk with your trade-in voucher code! Please enter the symbol * at the end of your surname during the ofer process and contact our CS again to provide your order number to complete your registration.
- Step 3: We will take care of your current machineWhen your new Dyson machine arrives, our delivery team will collect the current machine from you*.
Upgrade and try out the core Dyson Technology now
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Washes hard floors with clean water from start to finish
Motorised wet roller picks up liquids, debris and tough stains, which are continuously extracted from the roller with each rotation.
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Powerful Dyson Suction when you need it
A powerful Dyson Hyperdymium™ motor increases suction power wen higher dust volumes are identified.
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Automatically senses, captures pollutants
Captures H1N1、H3N2、EV71 viruses and 99.95% of pollutants as small as 0.1 microns. Also, detects and destroys formaldehyde continuously.
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Magnetic touch-glide docking
The optical head seals to the stem to create a comforting orange glow.
Frequently asked questions
To make it easier for everyone to experience Dyson technology, the trade-in upgrade offer is applicable to the majority of our products, with the exception of the following products:
No, the Trade-in program is only eligible to current Dyson owners. You are invited to take a look at our other latest offers.
Please contact our customer service via WhatsApp and provide us with your exclusive promo code.
Please contact our customer service via WhatsApp as soon as possible and provide us with your order number. This will allow us to arrange the collection of your current machine when delivering the new one.
Alternatively, within 14 days of receiving the new machine, you can arrange for the courier of your current machine to the Dyson warehouse address for recycling. Please provide the tracking number to our customer service via WhatsApp.
Please contact our customer service via WhatsApp as soon as possible and provide us with your order number. This will allow us to arrange the collection of your current machine when delivering the new one.
If we are unable to collect and recycle your current machine, you will be charged the price difference from the new machine's order.
If we are unable to collect and recycle your current machine, you will be charged the price difference from the new machine's order.
If the current machine is intact, even if it is not functional, it is still eligible to enjoy the trade-in upgrade discount. However, if the current machine is incomplete, it will not be eligible to enjoy the discount.
The customer shall bear the courier cost. If the customer inadvertently chooses "freight collect" payment option, our warehouse staff are unable to accept the delivery and shall not assume any associated expenses.
Address: 9/F, LiFung Centre, 2 On Ping Street, Siu Lek Yuen, Shatin, Hong Kong
Name: Maersk Contract Logistics (Hong Kong) Limited - Dyson
Tel: 2300 5653
Remarks: Dyson Trade-in
Yes, you can withdraw from the Trade-in Program. However, you will be charged the price difference from the new machine's order. Additionally, the collected machine will not be returned, and our partner will handle the recycling through appropriate methods such as destruction and recycling, without any legal liability towards the customer or any other party.
The voucher code issued under this Programme is valid for use within 2 weeks on Dyson.hk from issuance.
*If your current machine is not ready for collection when our delivery team reaches, or if you choose to receive your order from any of the S.F. service locations, outlying islands & remote areas (please refer to our shipping policy), you are obligated to arrange it to designated address of Dyson warehouse afterwards.
Dyson reserves the right to charge the difference between your discounted price and retail selling price if the current machine is not surrendered within 14 days from purchase or if the received machine fails to match the provided product information.