Trade up to the latest technology
Enjoy trade-in value to upgrade

Floor Care Trade-in Programme

3 easy steps to trade-in

  • Registration

    Simply provide your basic details to recycle your old vacuum cleaner. Any old Dyson or non-Dyson vacuum cleaner is eligible.

  • Machine collection

    Your machine will be collected either by S.F Express door-to-door pick up, or you can drop it off yourself at any S.F store. We will then verify the machine and give you an estimate of the trade-in value, enjoying up to HK$1,580 offer.

  • Trade-in and enjoy latest technology

    You will receive a voucher code within 3 working days for the trade-in which you can redeem at, free of charge even if your old machine is not eligible.

    *Terms and conditions apply.

Features of Dyson V12 DetectTM Slim and V15 DetectTM

  • Laser detects the particles you can’t normally see

    A precisely-angled laser makes invisible dust visible on hard floors – so you don’t miss anything.1

  • Measures microscopic dust particles

    A piezo sensor continuously sizes and counts dust particles – automatically increasing suction power when needed.2

  • Scientific proof of a deep clean

    The LCD screen shows what’s been sucked up, displaying real-time scientific proof of a deep clean.2

  • Dyson Hyperdymium™ motor

    Powerful, lightweight digital motor spins up to 125,000rpm to suck up microscopic dust and large debris.

  • Whole machine multi-stage filtration

    Dyson’s fully-sealed filtration traps 99.99% of microscopic particles and allergens as small as 0.3 microns – and expels cleaner air.3

  • Hair screw tool. Picks up long hair and pet hair. Fast.

    Anti-tangle conical brush bar spirals hair off and into the bin. Motor-driven cleaning for small spaces.

Choose your Dyson

Browse the Dyson V12 DetectTM Slim Total Clean and Dyson V15 DetectTM Absolute

Your old machine will be recycled professionally to green standards

We will pass your machine to the Li Tong Group – a professionally certified market leader in recycling. They will recycle your machine using a globally-recognised R2 standard process which is both safe and environmental friendly. So you not only enjoy the latest Dyson technology for your home, but also contribute to a cleaner, greener environment.

Frequently asked questions

You can enjoy HK$500 with a complimentary floor dok (worth HK$1,080) via a delegated voucher code.

Unfortunately, the Trade-in voucher code is only eligible for the designated models of Dyson vacuum cleaners - either the V12 Detect™ Slim Total Clean (Suggested Selling Price HK$5,780) or the V15 Detect™ Absolute (Suggested Selling Price HK$6,080). Other Dyson products are not eligible for the Trade-in Programme.

First check your spam email to see if it is there. If it isn’t, then call the Dyson customer service hotline at (+852) 3065 9666 or (+852) 3008 8252 from Monday to Sunday 09:00 to 21:00 (closed on public holidays). When you call, be sure to provide your Trade-in registration code which can be found on your confirmation email.

Even if your old machine is not working, it may still be eligible for the Trade-in Programme To be eligible, an old vacuum cleaner must have the main machine body and motor. We do not accept partial vacuum cleaner accessories or other irrelevant items.

No. Only one Trade-in product per registration is eligible for each voucher code. Combinations of more than one product will not be accepted.

Yes. However, your machine will not be returned. Our partner, LTG, has the right to recycle and/or dispose of any Trade-in Product in an appropriate manner without incurring any legal liability to you or any other person. To cancel, you can call the Dyson customer service hotline at (+852) 3065 9666 or (+852) 3008 8252 from Monday to Sunday 09:00 to 21:00 (closed on public holidays) or refer to the Trade-In Programme order confirmation email and press the button to cancel. Your cancellation will be confirmed by email.