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This is the place where we can activate your guarantee and help you get the very best from your Dyson machine through its whole lifetime.

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Dyson repair services will have the following adjustments during the Lunar New Year period:
Dyson Owner Service Centre: February 16, 2026 (Monday), from 10:30 AM to 5:00 PM
Macau Repair Service Drop-off Point: Temporarily closed from February 11, 2026 (Wednesday) to February 22, 2026 (Friday)

Product Repair Services

We highly recommend Dyson owners to make appointment 1 working day in advance through our service hotline (+852) 3065 9666 or WhatsApp us. Thank you for your understanding.

  • Repair Service Center

    Hong Kong
    Dyson Owner Centre

    Address:
    5/F, Grand Plaza Office, Tower 2, 625-639 Nathan Road, Mongkok

    Opening hours:
    Monday to Friday: 10:30am - 7:00pm
    Saturday: 10:30am - 4:00pm
    Closed on Sunday and public holidays

    Macau
    Macau Repair Service, Machine Drop-off Location

    Address:
    Room F, 2/F, Edf. Industrial Do Parque Industrial Transfronteirico, Macau

    Opening hours:
    Monday to Saturday: 10:00am - 5:00pm (machine drop-off)
    Monday to Saturday: 9:00am - 6:00pm (available for courier pickup service)
    Closed on Sunday and public holidays

  • Service Hotline:

    HK: (852) 3065 9666
    Macau: (853) 6825 8567

    Opening hours:
    Monday to Saturday: 9:00am - 9:00pm
    Sunday and Public holidays: 9:00am - 7:00pm
    Email: help@dyson.com.hk
    Or visit: https://www.dyson.hk/

    Dyson Airblade and B2B Products Inquiry
    HK & Macau: (852) 3065 9666 / 9220 0454
    Email: professional.marketing@dyson.com
    Or visit:https://www.dyson.hk/

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