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WhatsApp us to get an initial consultation on your maintenance or repair needs.

Welcome to the Hong Kong Dyson Owner Centre

Our Dyson Owner Centre has opened in March 2022. The centre is focussed around your needs and will offer a wide range of services using the latest cutting-edge technology.

Seamless owner experience

The Centre is conveniently located, just five minutes walk from the Mongkok MTR station. Take exit E1. It offers 4,500 sq. feet of operational area where Dyson engineers with proprietory spare parts are on site to offer speedy repairs, and flexible operating hours for your convenience.

Expert support. Product servicing.
Latest technology.

The Centre is staffed by a team of trained product experts to provide the technical support, servicing and maintenance tips you need plus a product demo area where you can try before you buy. A brand-new Virtual Support Engineer service has been launched in mid-March.

Dyson repair services will have the following adjustments during the Lunar New Year period

  • Dyson Owner Center: 28 January 2025 (Tuesday), from 10:30 AM to 5:00 PM.
  • Macau Repair Service, Machine Drop-off Location: Temporary closure from January 25, 2025 (Saturday) to February 5, 2025 (Wed).
  • Dyson Owner Centre

    5/F, Grand Plaza Office, Tower 2, 625-639 Nathan Road, Mongkok

    Opening hours
    Monday to Friday 10:30am-7:00pm
    Saturday 10:30am-4:00pm
    Closed on Sunday and public holidays

    Service hotline
    (852) 3065 9666

    Welcome to visit or reserve a booking via phone call for services.