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Welcome to the Hong Kong Dyson Owner Centre

Our Dyson Owner Centre has opened in March 2022. The centre is focussed around your needs and will offer a wide range of services using the latest cutting-edge technology.

Seamless owner experience

The Centre is conveniently located, just five minutes walk from the Mongkok MTR station. Take exit E1. It offers 4,500 sq. feet of operational area where Dyson engineers with proprietory spare parts are on site to offer speedy repairs, and flexible operating hours for your convenience.

Expert support. Product servicing.
Latest technology.

The Centre is staffed by a team of trained product experts to provide the technical support, servicing and maintenance tips you need plus a product demo area where you can try before you buy. A brand-new Virtual Support Engineer service has been launched in mid-March.

Never without your Dyson

Need a repair? We’ll fix your machine in select stores and owner centres, or provide a loan machine with the latest Dyson technology.* So you can keep going with the performance you rely on.

*Loan model is subject to availability.
A Dyson cordless vacuum is used to clean around a home while an attachment is added to a Dyson Airwrap styler.

Dyson Owner Centre

5/F, Grand Plaza Office, Tower 2, 625-639 Nathan Road, Mongkok

Opening hours
Monday to Friday 10:30am-7:00pm
Saturday 10:30am-4:00pm
Closed on Sunday and public holidays

Service hotline
(852) 3065 9666

Welcome to visit or reserve a booking via phone call for services.