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Special Announcement

In view of the latest situation of COVID-19 in Hong Kong, our service center will be changed to operate from 09:30 to 16:00 starting from 8 Dec 2020 until further notice. Bookings made before 8 Dec 2020 will not be affected.

We are providing counter service by appointment only, booking has to be made 1 working day in advance through online. You will be required to wear a face mask before entering out service centre and must keep the face mask on throughout the appointment.

Longer waiting time may occur for service hotline at the moment, you may also wish to contact us through live chat service or email us.

Thank you for your understanding.

 Book Appointment

  • General enquiry

    Address:
    Jebsen Consumer Products Service Centre
    Unit 1815, 18/F., Tower 2, Grand Century Place,
    193 Prince Edward Road West, Mongkok,
    Kowloon, Hong Kong
    Opening hours:
    Monday to Saturday: 0930-1600

    Tel: (852) 2926 2300
    Operation hours:
    Monday to Saturday: 0900-2000
    Closed on Sunday and public holidays.
    Email: pidcs@jebsen.com
    Or visit: www.jebsenconsumer.com

  • Delivery enquiry

    Your order would be delivered by Jebsen Logistics or S.F. Express.

    For Jebsen Logistics order after delivery appointment scheduled, please contact Jebsen Logistics hotline at +852 2923 8628 for tracking your order delivery status.

    Operation hours:
    Monday to Saturday: 0900-1800

  • Dyson Airblade™ & for Business Customer Service

    Jebsen Corporate Solutions
    Tel: (+852)3180 3027
    Address: Unit 1815, 18/F., Tower 2, Grand Century Place,
    193 Prince Edward Road West, Mongkok
    Kowloon
    Hong Kong
    Email: b2b@jebsen.com