The new Dyson Demo Store located at V city, Tuen Mun is now opened with an exclusive Beauty Lab and demonstration zones. Learn More

Contact us

Product Repair Services

We highly recommend Dyson owners to make appointment 1 working day in advance through our service hotline (+852) 3065 9666 or email to help@dyson.com.hk.

All visitors will be required to wear a face mask before entering the Owner Centre and must keep it on throughout the appointment.

Thank you for your understanding.

  • Repair Service Center

    Hong Kong
    Dyson Owner Centre

    Address:
    5/F, Grand Plaza Office, Tower 2, 625-639 Nathan Road, Mongkok

    Opening hours:
    Monday to Friday: 10:30am - 7:00pm
    Saturday: 10:30am - 4:00pm
    Closed on Sunday and public holidays

    Macau
    Macau Repair Service, Machine Drop-off Location

    Address:
    Room F, 2/F, Edf. Industrial Do Parque Industrial Transfronteirico, Macau

    Opening hours:
    Monday to Saturday: 10:00am - 5:00pm (machine drop-off)
    Monday to Saturday: 9:00am - 6:00pm (available for courier pickup service)
    Closed on Sunday and public holidays

  • Service Hotline:

    HK: (852) 3065 9666
    Macau: (853) 6825 8567

    Opening hours:
    Monday to Sunday: 09:00am - 9:00pm
    Closed on public holidays.
    Email: help@dyson.com.hk
    Or visit: https://www.dyson.hk/en-HK/

    Dyson Airblade and B2B Products Inquiry
    HK & Macau: (852) 9443 8021
    Email: professional.marketing@dyson.com