Terms and Conditions - Dyson Airstrait™ 14-Day Trial
The Dyson Airstrait™ 14-Day Trial Program ("Program") is applicable to all purchases of Dyson Airstrait™ made on Dyson.hk between Jul 1st and Jul 31st, 2024. Each credit card is eligible for participation in the Program a maximum of two times.
Participation Process
Trial Period
Return Policy
Refund Processing
Machine Condition
a) Avoiding any unreasonable and/or intentional damage and wear to the machine.
b) Ensuring that all accessories provided with the machine are included and remain intact.
c) Safely keeping all original outer boxes.
Machine Collection and Evaluation
Dyson Demo Stores locate in:
a) If the machine is found to have suffered unreasonable and/or intentional damage, or if it exhibits excessive wear and tear beyond what is considered reasonable for normal usage during the trial period, Dyson may deem the machine ineligible for a refund.
b) In such cases, customers may not be eligible for a full refund.
c) Dyson will communicate the decision regarding the eligibility of the returned machine to the customer if refund request is rejected.
d) Customers will be responsible for any costs incurred for the return of the machine if it is deemed ineligible for a refund due to its condition.
Refund Process
Customer Service Support