All about your Dyson OnTrac™ headphones
Welcome to your dedicated Owner’s space.
Here you can find video guides, helpful tips, your user manual and more.
Register your machine
Join MyDyson™ and register your machine for easy access to your guarantee details, how-to videos, user guides and more. We'll also be able to offer you tailored machine support.
Set up
Download the MyDyson™ app to get more from your headphones. From equaliser controls, and ANC modes, to exclusive updates. All to hand directly from the app.
User manual
Everything you need to know about your Dyson Ontrac™ headphones
Key controls
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On/Off/Pair
Turn your headphones on and off, and connect to a Bluetooth® wireless technology device. Hold for two seconds to turn on or off, and five seconds to pair.
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Control audio on the go
Use the right ear cup joystick to control audio, as well as accept, decline and hold calls. Press and hold to activate the voice assistant.
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Reduce background noise
Double tap either ear cup to switch between Active Noise Cancellation (ANC) modes. Connect to the app to gain the ability to turn off your ANC modes.
Optimise your listening with the MyDyson™ app
Noise cancellation modes
Isolation to block out sound, Transparency to hear outside noise, and Off.
EQ Settings
Three preset EQ levels – Bass boost, Enhanced and Neutral. Balanced by our audio engineers for ideal listening to a range of genres.
Real-time sound tracking
Constantly monitors and shows you noise levels that might be dangerous to your hearing, in the MyDyson™ app.1
Are you up to date?
Always evolving with new updates, features and accessories throughout the life of the headphones.
Wear. Share.
Inspiring styling content created by owners of Dyson OnTrac™ headphones. For a chance to be featured, use #MyDyson and tag @dysonwear in your posts.
Add more ear cushions and outer caps to make them your own*
Mix and match with our 360° visualiser, then shop to make them yours. *Additional cushions and caps sold separately.
How to customise your headphones
Make sure to recalibrate your headphones once you have changed your cups or cushions.
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How to fit your ear cushions
To remove an ear cushion, twist it anti-clockwise. To attach one, push down and twist clockwise, until it clicks into place. For a detailed demonstration, watch the video.
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How to fit your outer caps
To remove an outer cap, twist the outermost circular part anti-clockwise. Align the replacement outer cap on the headphones and twist clockwise until it clicks. For a detailed demonstration, watch the video.
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Recalibration
In the case there’s an issue with your Head detect, you’ll need to go to the app and recalibrate your headphones.
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Need a spare or a replacement part?
Frequently asked questions
Dyson OnTrac™ headphones use Bluetooth® technology for wireless connectivity across devices such as smartphones, tablets, laptops and smart TVs.
In instances where your head detect isn’t working, you can recalibrate in the MyDyson™ app. A common cause for this is the changing of ear cushions. If you experience this issue, make sure to recalibrate after every change.
To enable long wear and comfort, our ear cushions are engineered with extremely fine and soft materials. This means that when first removed from their packaging some creases may be visible in the fabric. This is a normal occurrence and after a short period of use these creases will disappear. This may also occur after long periods of storage.
Speak with Dyson Expert
Our Experts are on hand to help answer any questions and guide you through the set-up process.
1Requires device to run app, 2.4GHz or 5GHz Wi-Fi connection or mobile data, and Bluetooth 5.0 support. For app compatibility, please search for ‘MyDyson™’ on the iOS App Store or the Google Play Store. Standard data and messaging rates may apply.