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All about your Dyson OnTrac™ headphones

Welcome to your dedicated Owner’s space.

Here you can find video guides, helpful tips, your user manual and more.

Dyson OnTrac headphones.

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Join MyDyson™ and register your machine for easy access to your guarantee details, how-to videos, user guides and more. We'll also be able to offer you tailored machine support.

Set up

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Download the MyDyson™ app to get more from your headphones. From equaliser controls, and ANC modes, to exclusive updates. All to hand directly from the app.

User manual

Everything you need to know about your Dyson Ontrac™ headphones

User manual

Key controls

  • A video explaining how to pair your Dyson OnTrac headphones, and turn them on and off.

    On/Off/Pair

    Turn your headphones on and off, and connect to a Bluetooth® wireless technology device. Hold for two seconds to turn on or off, and five seconds to pair.

  • A video explaining how to control audio on the go.

    Control audio on the go

    Use the right ear cup joystick to control audio, as well as accept, decline and hold calls. Press and hold to activate the voice assistant.

  • A video explaining how to switch between ANC modes.

    Reduce background noise

    Double tap either ear cup to switch between Active Noise Cancellation (ANC) modes. Connect to the app to gain the ability to turn off your ANC modes.

Optimise your listening with the MyDyson™ app

Are you up to date?

Always evolving with new updates, features and accessories throughout the life of the headphones.

Wear. Share.

Inspiring styling content created by owners of Dyson OnTrac™ headphones. For a chance to be featured, use #MyDyson and tag @dysonwear in your posts.

Add more ear cushions and outer caps to make them your own*

Mix and match with our 360° visualiser, then shop to make them yours. *Additional cushions and caps sold separately.

A model wearing the Dyson OnTrac headphones.

How to customise your headphones

Make sure to recalibrate your headphones once you have changed your cups or cushions.

  • A video demonstrating how to fit your ear cushions.

    How to fit your ear cushions

    To remove an ear cushion, twist it anti-clockwise. To attach one, push down and twist clockwise, until it clicks into place. For a detailed demonstration, watch the video.

  • A video demonstrating how to fit your outer caps.

    How to fit your outer caps

    To remove an outer cap, twist the outermost circular part anti-clockwise. Align the replacement outer cap on the headphones and twist clockwise until it clicks. For a detailed demonstration, watch the video.

  • A video demonstrating how to recalibrate your headphones.

    Recalibration

    In the case there’s an issue with your Head detect, you’ll need to go to the app and recalibrate your headphones.

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Need a spare or a replacement part?

Travel cable for Dyson OnTrac headphones.

Frequently asked questions

Dyson OnTrac™ headphones use Bluetooth® technology for wireless connectivity across devices such as smartphones, tablets, laptops and smart TVs.

In instances where your head detect isn’t working, you can recalibrate in the MyDyson™ app. A common cause for this is the changing of ear cushions. If you experience this issue, make sure to recalibrate after every change.

To enable long wear and comfort, our ear cushions are engineered with extremely fine and soft materials. This means that when first removed from their packaging some creases may be visible in the fabric. This is a normal occurrence and after a short period of use these creases will disappear. This may also occur after long periods of storage.

Speak with Dyson Expert

Our Experts are on hand to help answer any questions and guide you through the set-up process.

Dyson Expert ready to help.
1Requires device to run app, 2.4GHz or 5GHz Wi-Fi connection or mobile data, and Bluetooth 5.0 support. For app compatibility, please search for ‘MyDyson™’ on the iOS App Store or the Google Play Store. Standard data and messaging rates may apply.