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Welcome to your Dyson V11™ cord-free vacuum

Here you can activate your free 2-year guarantee, watch helpful quick-start videos and get online support.

Getting started

Watch how to get your vacuum ready for your first clean.

Charging the battery

It's important to fully charge your new machine before using it for the first time, and after every clean. This helps the battery and monitoring system's algorithm to more accurately calculate and display remaining run time. See how to charge your battery.

Using your Dyson V11™ vacuum

  • Dyson V11™ vacuum mode changing button

    How to optimise your cleaning with three cleaning modes

    Your Dyson V11™ vacuum has three modes to optimise your cleaning. See what they do and how to switch between modes.

  • Man emptying Dyson V11™ vacuum into bin

    How to empty the bin easily and hygienically

    Your Dyson V11™ vacuum has a 'point and shoot' bin emptying mechanism, designed to empty easily and hygienically into your waste bin. Watch how to do it.

Free 2-year guarantee

We don’t stop caring about our machines once they’re yours. Activating your guarantee
allows us to give you a tailored, complementary, direct service for your machine.

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